Towing Service:
How long does it take for a tow truck to arrive in Ocean City?
At Pines Towing, our average response time for emergency towing in Ocean City, MD is 30 minutes, depending on traffic conditions on the Coastal Highway. We provide 24/7 dispatch to ensure rapid arrival for accidents and breakdowns.
- Service Area: Ocean City, West Ocean City, and surrounding Worcester County.
- Availability: 24 Hours a day, 365 days a year.
What is the difference between flatbed towing and wheel-lift towing?
Flatbed towing involves placing the entire vehicle on a level platform, making it the safest option for All-Wheel Drive (AWD) and luxury vehicles. Wheel-lift towing lifts the front or rear wheels off the ground and is often used for quick recoveries in tight spaces or parking garages. Pines Towing offers both specialized options.
Can you tow a car from a ditch or sand?
Yes, we provide professional winching and recovery services. Our team is equipped to recover vehicles from sand, mud, ditches, or embankments throughout Maryland in Ocean City MD, Berlin, Ocean Pines, Salisbury and Bethany Beach, Fenwick Island, Selbyville, Ocean View, and Dagsboro in Delaware.
What should I do while waiting for a tow truck?
Your safety is the top priority. If possible, move your vehicle off the road and onto the shoulder or a nearby parking lot. Turn on your hazard lights so other drivers can see you, and if it’s safe to do so, set out road flares or reflective triangles behind your vehicle. Stay inside your car with your seatbelt on if you’re on a busy road or highway, and keep your doors locked. Once you’ve called Pines Towing & Recovery, our dispatcher will give you an estimated arrival time — so you’ll know exactly how long to expect to wait.
Roadside Assistance:
Do you offer roadside assistance beyond towing?
Yes! At Pines Towing & Recovery, we offer a full range of roadside assistance services beyond towing. Whether you have a dead battery, a flat tire, or locked your keys inside your vehicle, our team is equipped to help. We serve drivers throughout the Ocean City and Berlin, MD area and surrounding communities 24 hours a day, 7 days a week — so no matter when or where you’re stranded, we’re just a call away.
Do you provide roadside assistance for electric vehicles (EVs)?
Yes, Pines Towing provides specialized EV roadside assistance, including flatbed towing (required for most EVs to prevent motor damage) and 12V battery jump-starts. We service all major EV brands like Tesla, Rivian, and Ford Lightning in the Salisbury and Berlin areas.
Can you help if I locked my keys in my car?
Absolutely. Getting locked out of your vehicle is one of the most common roadside emergencies, and it can happen to anyone. Our team provides fast, professional lockout assistance to get you back inside your vehicle without damage. We respond quickly day or night, including weekends and holidays, throughout the Ocean City, Berlin, and Salisbury MD area and surrounding communities Delaware communities such as Bethany Beach, Fenwick Island, Selbyville, Ocean View, and Dagsboro.
Do you provide jump starts or flat tire changes?
Yes, we do. If your battery has died, our team can provide a jump start to get you back on the road quickly. If you have a flat tire and a spare available, we can swap it out for you on the spot. These services are available 24/7 throughout our Delaware and Maryland towing and roadside assistance service areas in and around Ocean City Maryland and Coastal Delaware. You’re never left stranded for long.